Pulled into the dealership looking for the vehicle I saw online and called about beforehand. walked to that said vehicle and Omar walked out with the keys and unlocking vehicle as he approached. he let us know that Jesus who I spoke with earlier in the week was busy with a customer and if I needed anything let them know and they will take car of it. Omar and Jesus were not pushy at all by any means and let my wife and I look over the vehicle and test drive. Bought the vehicle and drove home with a full tank of fuel on them. Great people to work with
Great experience, just bought a 2014 KIA Optima and I’m very pleased with the whole process, no pressure to buy and Jesus will try to fit you with the car you want with minimum headache. Management is great as well since it’s a family owned business so they will always try to make the customers happy.(I just got 500$ discount for no reason) Thanks
Very happy with the customer service. Jesus was very friendly and helpful. He made all the process of the paperwork very easy and fast.
To All, Like most people before making a purchase, I always read reviews about the place I'm making a purchase from. The reviews were good so I decided to give this place a shot. They were advertising a Mercedes that caught my eye and when I went to look at it Ben was very nice and while I was looking at the car he didn't hound or hover over me. When asked if I could take it for a test drive he was fine with it and let me take the car out in privacy. When I got back, I did not immediately purchase the car as I needed to think about it and check the book value of course. After checking the value and looking at the condition of the car, I made an offer the following Monday. Needless to say, my offer was accepted and it was a done deal. Since purchasing the car, I've only had to replace the tag light and one light in the front. I did the work myself so the parts only costs me 20 dollars. Aside from those minor issues, the car has been running like a champ for the past 30 days. Ben was a great salesman as he was friendly and man of his word. I have not seen a deal like mine on the web since I purchased the car which says I got a good deal. In any case, I hope this review helps someone who is on the fence.
Great place to do business. Jesus was very helpful and got the deal done. Would recommend to anyone who is looking for a good used car.
I just learned what is the true meaning of customer service!!!! I BUY CAR 2011 Hyundai sonata The car was very good car and i love it.. and Great Experience and hope to have a long relationship , Got all support with my 1st car lease. Sales was excellent.I was able to get it quick and easy.THANK YOU
Seemed decent, but car sold.
David gave great customer service!
Got a great deal on today (24 March 18) my Ford F150. Ben was outstanding from start to finish. Owner even stepped in when I had questions about Emissions testing that is not required in Spotsy County but is in Stafford. Owner signed a amendment to the sales contract agreeing to do all repairs, at Neons expense, to ensure my F150 passed emissions in Stafford. Can't ask for better service and "stand behind your product" than that. Customer service could not have been better. Highly recommend paying Neons a visit. You will not be disappointed!!